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Hielo y Carbón
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A grilled fish fillet on saffron risotto with edible flowers
A bowl of noodles with pork belly and a soft egg
Grilled octopus with a sauce drizzle on a dark plate
A duck leg confit served over a grain salad
Sliced grilled meat with a dipping sauce and roasted potatoes on a board

Hielo y Carbón

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#786 in MadridRanked #786 of all Madrid restaurants on Guidavera. Click to see the full ranked list./GoodGuidavera tier, our editorial classification combining ratings, accolades, and source consensus across the Madrid dining scene./InternationalInternational cuisine: the kitchen's primary culinary tradition and style./€€€€/Centro/Inside Hyatt Centric Gran Via Madrid· 5★Hielo y Carbón is inside Hyatt Centric Gran Via Madrid, a five-star hotel. Click to view the hotel./

Hielo y Carbón sits on the second floor of the Hyatt Centric Gran Vía Madrid, in the Universidad quarter of Centro. Its own site frames the food as a sensory concept, combining Spanish cuisine with international touches. The room is elegant and refined, quiet enough for a date, with windows over the Gran Vía.

Background

About Hielo y Carbón

The Story

Hielo y Carbón is the restaurant on the second floor of the Hyatt Centric Gran Vía Madrid, looking out over one of the city's busiest avenues. Its own site pitches it as a sensory concept rather than a straightforward hotel dining room.

The Cuisine

The kitchen combines Spanish cooking with international touches, plated in a modern, ingredient-led style. The venue frames the whole thing as an experience built to engage the senses.

Highlights

What Diners Say

QuietElegantRefinedGood for DatesGood for GroupsPolished ServiceModern CreativeIngredient-LedNotable View

Consensus

Hielo y Carbón Ratings & Reviews

Professional Ratings

Macarfi

comida 7.5

7.5

Diner Ratings

TripAdvisor

4.4

Google

4.4

535

#786 in MadridGood

Hielo y Carbón ranks #786 of 1001 rated restaurants in Madrid. Diners rate it 4.4/5 on TripAdvisor.

Reservations

How to Book Hielo y Carbón

Booking

Book online at covermanager.com (covermanager).

Experience

Hielo y Carbón Dining Experience

Elegant and refined, and on the quiet side, so conversation carries. The draw is the setting, up on the second floor with views over the Gran Vía, which makes it work for a date as much as a group.

Navigate

Hielo y Carbón Location & Neighbourhood

Address

Gran Vía, 31, 28013 Madrid, Spain

Get directions→

Getting There

Hielo y Carbón is on the second floor of the Hyatt Centric Gran Vía Madrid, at Gran Vía, 31, in the Universidad quarter of Madrid's Centro district. Universidad is the student-facing edge of the centre, busy and varied.

Nearby

Universidad is the student-facing edge of the centre, young and busy and cheap in places, ambitious in others. The eating shifts block by block, from taverns pouring vermut to kitchens doing genuinely contemporary cooking. It runs into Malasaña and Gran Vía, and the mood changes with it.

Details

Hielo y Carbón Reservations, Hours & Contact

Opening Hours

DayHours
Monday19:00–00:00
Tuesday19:00–00:00
Wednesday19:00–00:00
Thursday19:00–00:00
Friday19:00–00:00
Saturday19:00–01:00
Sunday19:00–01:00

Hielo y Carbón hours verified 2026-08-10. Contact the restaurant to confirm.

Contact

Phone+34 918 371 234
Instagramhieloycarbon

Good to Know

Dinner only, daily from 19:00 to midnight, to 01:00 on Saturday and Sunday.
On the second floor of the Hyatt Centric Gran Vía Madrid
Views over the Gran Vía
Around €51–100 per person; five-course tasting menu €50 (minimum two).
A menu is available on the venue's own site

Questions

Hielo y Carbón FAQ

What kind of food does Hielo y Carbón serve?

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Its own site describes a sensory concept that combines Spanish cuisine with international touches, plated in a modern, ingredient-led style.

Where is Hielo y Carbón?

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It's on the second floor of the Hyatt Centric Gran Vía Madrid, at Gran Vía 31, in the Universidad quarter of Centro, with views over the Gran Vía.

When is Hielo y Carbón open?

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Dinner daily from 19:00, closing at midnight, and at 01:00 on Saturday and Sunday.

Is Hielo y Carbón suitable for a date or a group?

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Yes, it's good for both. The room is elegant and refined and stays fairly quiet, and it has views over the Gran Vía.

Is there a tasting menu at Hielo y Carbón?

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Yes, a five-course tasting menu at €50 per person, minimum two people. It runs from a sea bass tartare with citrus and horseradish, through Josper-grilled octopus and a 12-hour charcoal-grilled short rib, to a coconut flan with passion fruit toffee.

Is Hielo y Carbón dog-friendly?

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Yes, it's dog-friendly.

What floor is Hielo y Carbón on?

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It's on the second floor of the Hyatt Centric Gran Vía Madrid.