How We Work

Methodology

More than 100 sources, one method, every page checked by hand.

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100+sources

Sources

More than 100 sources, one method

Every guide has blind spots. Critics visit once, inspectors miss neighbourhood rooms, and review sites reward popularity over cooking. So we read them all, side by side, and only trust what they agree on.

Inspector guides

Anonymous inspectors who eat at every level. The backbone of the score.

Critics and local guides

People who score the food, city by city.

Rankings and awards

National, international and regional honours.

Specialist lists

The people who know one thing best: wine, coffee, pizza, design.

Hotel collections

Hotel guides, collections, awards and official registers.

Local press and food writers

Read in the local languages. How we find places the guides haven't reached.

Diner platforms

Useful, easy to game, never the deciding vote.

How they come together

Critics outweigh crowds

Professional recognition counts for more than review volume. A starred kitchen always ranks above one without a distinction.

No single source decides

Every place is cross-checked. One platform's rating, on its own, never gets a place in.

A handful of reviews can't buy a rank

A 5.0 from 12 reviews doesn't beat a 4.7 from 3,000. Thin ratings are pulled toward the average until there are enough to trust.

Missing isn't bad

If a critic hasn't covered a place, that gap isn't counted against it. We compare places on the data that exists.

Our Process

Five steps, every listing

  1. 1

    Eat

    We eat in the places we cover. Not every one yet, and we say so.

  2. 2

    Cross-check

    Every listing is weighed against all the sources above.

  3. 3

    Verify

    Addresses, hours, menus and prices checked by hand against live sources.

  4. 4

    Rank

    A Consensus Score from 0 to 10, critics first, diners second.

  5. 5

    Refresh

    Re-checked on a cycle. Closed places come off.

Editorial Principles

What we will and won’t do

No pay-for-placement

No restaurant pays to be listed, ranked higher, or placed in a better tier.

No invented content

If a fact can't be verified, it doesn't appear. Empty is better than wrong.

No single-source rankings

No one publication or platform decides the outcome.

Corrections, fast

Flag something wrong and we check it and fix it, and update the page's last-checked date.

For what our quality tiers mean, see our Quality Standards. Think something on a page is wrong? Get in touch. We fix it fast.