A gym, meeting rooms and laundry, with a concierge, porter service and multilingual staff. Free Wi-Fi is included.

Hielo y Carbón is in-house and in our Madrid restaurant guide. Ondas and Jardín de Diana are the other two in-house options, and there's a bar with a terrace plus a take-away food service.

Hielo y Carbón

Check-in

From 15:00 to 23:30Guests are required to show a photo identification and credit card upon check-in

Check-out

From 08:00 to 12:00

Children and beds

Children of any age are welcome.Children 13 years and above will be charged as adults at this property.

• 0 - 2 years: Extra bed upon request (€ 50 per child, per night); Cot upon request (Free)
• 3 - 12 years: Extra bed upon request (€ 50 per child, per night)

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay. The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information. All cots and extra beds are subject to availability.

Age

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Damage deposit

A damage deposit of € 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Payment

American Express, Visa, Mastercard, Diners Club, JCB, Maestro, UnionPay credit card. Cash accepted.

Languages spoken

English, Spanish, French, Italian, Portuguese

Source: Hyatt Centric Gran Via Madrid on Booking.com, listed by the property. Captured 29 Sep 2026; check with the hotel before you book.

• 5-star, 159 rooms
• The address is Gran Vía 31
• Three in-house places to eat and drink
• Gym and meeting rooms
• Bar with a terrace, plus a take-away food service
• Concierge, porter service and multilingual staff

The address is Gran Vía 31, in the Universidad barrio, so the front door opens straight onto Gran Vía.

Calle Gran Vía 31, 28013 Madrid, Spain

How many rooms does Hyatt Centric Gran Via Madrid have?

159 rooms, classified 5-star. It's part of the Hyatt Centric group.

What restaurants are inside Hyatt Centric Gran Via Madrid?

Hielo y Carbón, Ondas and Jardín de Diana are all in-house. Hielo y Carbón is the one in our Madrid restaurant guide, and there's a bar with a terrace too.

Is there a pool or a spa at Hyatt Centric Gran Via Madrid?

Neither is listed for this hotel. The facilities on file are a gym, meeting rooms, laundry, a bar with a terrace and a concierge.

What area is Hyatt Centric Gran Via Madrid in?

The Universidad barrio, on Gran Vía itself. The full address is Calle Gran Vía 31, 28013 Madrid.

Is there a rooftop terrace at Hyatt Centric Gran Via Madrid?

Yes, there's a bar with a terrace overlooking Gran Vía, plus a take-away food service. It's listed among the hotel's facilities alongside the gym and meeting rooms.

What's the phone number for Hyatt Centric Gran Via Madrid?

(+34) 918 37 12 34. The hotel is at Calle Gran Vía 31, in the Universidad barrio.

Does Hyatt Centric Gran Via Madrid have a concierge?

Yes, there's a concierge and porter service.

What other in-house dining is at Hyatt Centric Gran Via Madrid besides Hielo y Carbón?

Ondas and Jardín de Diana are the other two in-house places to eat and drink.

Is there a take-away food service at Hyatt Centric Gran Via Madrid?

Yes, there's a take-away food service.

Is there multilingual staff at Hyatt Centric Gran Via Madrid?

Yes, the hotel has multilingual staff.

What star rating is Hyatt Centric Gran Via Madrid?

It's classified 5-star.