The Palace, a Luxury Collection Hotel, Madrid
Michelin KeyThe Palace has 470 rooms on Plaza de las Cortes in the Cortes barrio, classified 5-star and part of The Luxury Collection. It holds one Michelin Key from the 2025 selection. There's a spa and wellness centre, a gym, a hair salon, meeting rooms and 24-hour room service, and La Cúpula Restaurant & Bar and 27 Club are both in-house.
Background
About The Palace, a Luxury Collection Hotel, Madrid
470 rooms, which puts this at the grand-hotel end of the scale rather than the townhouse end. Pets are allowed and there are wheelchair-accessible rooms. Spa and wellness centre, gym and hair salon on site, plus meeting rooms, parking, laundry and 24-hour room service.
Nearby
Eat nearby
Facilities
Amenities
- Wi-Fi
- WiFi is available in the rooms and costs € 19 per 24 hours.
- Parking
- Private parking is possible on site (reservation is not needed) and costs € 55 per day.
Show all 82 facilitiesHide full facility list
Wellness
- Fitness/spa locker rooms
- Fitness
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Facial treatments
- Beauty services
- Massage · extra charge
- Fitness centre
Food & Drink
- Fruits · extra charge
- Wine/champagne · extra charge
- Kid-friendly buffet
- Kids' meals · extra charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Reception services
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Trouser press · extra charge
- Ironing service · extra charge
- Dry cleaning · extra charge
- Laundry · extra charge
Business facilities
- Fax/photocopying · extra charge
- Business centre
- Meeting/banquet facilities · extra charge
Accessibility
- Toilet with grab rails
- Wheelchair accessible
General
- Shuttle service · extra charge
- Pet bowls
- Pet basket
- Air conditioning
- Wake-up service
- Heating
- Car hire
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Room amenities
- Socket near the bed
Bathroom
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linen
- Wardrobe or closet
Kitchen
- Coffee machine
Living Area
- Sofa
- Fireplace
Media & Technology
- Satellite channels
- TV
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Parking
- Valet parking
- Parking garage
Sustainability certifications: Green Key (FEE)
Facility details from the hotel's Booking.com listing, captured 29 Sep 2026.
Consensus
The Palace, a Luxury Collection Hotel, Madrid Ratings & Reviews
- Staff
- 9.3
- Facilities
- 9.2
- Cleanliness
- 9.4
- Comfort
- 9.4
- Value for money
- 8.4
- Location
- 9.6
Policies
House rules
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Children and beds
- Children of any age are welcome.Children 12 years and above will be charged as adults at this property.
- 0 - 2 years: Cot upon request (Free)
- Age
- The minimum age for check-in is 18
- Pets
- Pets are allowed. Charges may be applicable.
- Payment
- American Express, Visa, Mastercard, Diners Club, JCB, Discover. Cash accepted.
- Languages spoken
- English, Spanish, French
Source: The Palace, a Luxury Collection Hotel, Madrid on Booking.com, listed by the property. Captured 29 Sep 2026; check with the hotel before you book.
Details
Good to know
- 5-star, 470 rooms
- Michelin Key, 1 Key in the 2025 selection
- Spa and wellness centre, gym and hair salon
- Part of The Luxury Collection
- Pet-friendly, with wheelchair-accessible rooms
- 24-hour room service and meeting rooms
Location
Where The Palace, a Luxury Collection Hotel, Madrid is
The hotel takes up Plaza de las Cortes 7, in the Cortes barrio of central Madrid.
Plaza de las Cortes 7, 28014 Madrid, Spain
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Frequently Asked Questions
- How many rooms does The Palace Madrid have?
- 470 rooms. It's classified 5-star and belongs to The Luxury Collection.
- Does The Palace Madrid have a spa?
- Yes, a spa and wellness centre, plus a gym and a hair salon. No pool is listed among its facilities.
- What restaurants are inside The Palace Madrid?
- La Cúpula Restaurant & Bar and 27 Club, both named on the hotel's own dining page. Neither has its own entry in our Madrid restaurant guide yet.
- What area is The Palace Madrid in?
- Cortes. The address is Plaza de las Cortes 7, 28014 Madrid.
- What do guests say about The Palace Madrid?
- Guests rate it 4.4 out of 5 on Booking.com and 4.0 out of 5 on TripAdvisor, from more than 5,300 TripAdvisor reviews.
- How do you book a room at The Palace Madrid?
- Reservations run through the hotel's own page on marriott.com, since The Palace is part of Marriott's Luxury Collection.
- Does The Palace Madrid hold a Michelin Key?
- Yes, one Key from the 2025 selection.
- Is The Palace Madrid pet-friendly?
- Yes, and there are wheelchair-accessible rooms too.
- Is The Palace Madrid part of a hotel collection?
- Yes, part of The Luxury Collection.
Ranked #19 of 107 Madrid hotels by Guidavera's independent consensus methodology. Data verified 2026-08-25.