Hotel Puerta América opened as a single building shaped by nineteen different architect and design studios, each one given a floor to interpret in its own style. Norman Foster, Zaha Hadid, Jean Nouvel, Arata Isozaki, David Chipperfield and John Pawson are among the names credited with individual floors or spaces, including Zaha Hadid's Space Club Room and Pawson's ground-floor reception and meeting rooms. The result is a hotel where the design changes completely from one floor to the next.

The Observatory is the hotel's seafood-leaning restaurant, set on the top floor with city skyline views. Karrara Terrasse serves a seasonal Mediterranean menu on an outdoor terrace next to the Marmo Bar. Both are run by the hotel itself, alongside the Skynight Lounge rooftop bar, the Mad venue and the Lobby & Bistro.

The Observatory

Karrara Terrasse

Check-in

From 15:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.

Check-out

From 00:00 to 12:00

Children and beds

Children of any age are welcome.Children 5 years and above will be charged as adults at this property.

• 0 - 3 years: Extra bed upon request (Free); Cot upon request (Free)
• 4 - 12 years: Extra bed upon request (Free)
• 13+ years: Extra bed upon request (€ 60 per person, per night)

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay. The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information. All cots and extra beds are subject to availability.

Age

There is no age requirement for check-in

Pets

Pets are not allowed.

Payment

American Express, Visa, Mastercard, Diners Club, JCB, Maestro, Red 6000. Cash accepted.

Languages spoken

German, English, Spanish, French, Italian

Source: Hotel Puerta America on Booking.com, listed by the property. Captured 29 Sep 2026; check with the hotel before you book.

• 315 rooms spread across floors each designed by a different architect or studio
• Self-parking on site, plus valet parking and electric-vehicle charging where available
• Seasonal outdoor pool and a Technogym-equipped gym
• 24-hour room service and concierge service
• No pets allowed
• Step-free, wheelchair-accessible facilities on site

The hotel is on Avenida de América in Prosperidad, part of the Chamartín district in northern Madrid, a business and residential area with good metro access into the city centre.

Avenida de América 41, 28002 Madrid, Spain

How many rooms does Hotel Puerta América have?

Hotel Puerta América has 315 rooms, each floor designed by a different architect or design studio.

What restaurants are inside Hotel Puerta América?

The hotel's own restaurants are The Observatory, a seafood-leaning restaurant on the top floor, and Karrara Terrasse, a seasonal Mediterranean terrace next to the Marmo Bar. It also runs the Mad venue, the Lobby & Bistro and the Skynight Lounge rooftop bar.

Which architects worked on Hotel Puerta América?

Nineteen architect and design studios worked on the hotel, including Norman Foster, Zaha Hadid, Jean Nouvel, Arata Isozaki, David Chipperfield and John Pawson, each taking on a different floor or space.

Does Hotel Puerta América have a pool?

Yes, it has a seasonal outdoor pool that closes over the winter months.

Is there parking at Hotel Puerta América?

Yes, the hotel has on-site self-parking and valet parking, plus electric-vehicle charging where available.

Are pets allowed at Hotel Puerta América?

No, the hotel does not allow pets.