Hotel Fénix Gran Meliá - The Leading Hotels of the World
Hotel Fénix Gran Meliá - The Leading Hotels of the World
Hotel Fénix Gran Meliá has 215 rooms on Calle de Hermosilla in Recoletos, classified 5-star, and it's a Leading Hotels of the World member operated by Gran Meliá. There's a spa and wellness centre, the Thai Room wellness space and a gym, plus family rooms and 24-hour room service. The hotel's own outlets include Zuma, Balmoral and Aduana.
Background
About Hotel Fénix Gran Meliá - The Leading Hotels of the World
A spa and wellness centre, a gym and the Thai Room wellness space, with 24-hour room service, meeting rooms and family rooms on the books.
Dining
Restaurants in the hotel
The hotel's own site lists Zuma, Balmoral and Aduana among its outlets, alongside a bar, a cocktail bar and a bar with a terrace. Hortensio, the restaurant chef Mario Valles ran here, closed in 2023.
Nearby
Eat nearby
Facilities
Amenities
- Parking
- Public parking is possible on site (reservation is needed) and costs € 45 per day.
Show all 53 facilitiesHide full facility list
Wellness
- Fitness/spa locker rooms
- Fitness
- Massage chair
- Spa lounge/relaxation area
- Facial treatments
- Beauty services
- Public bath
- Massage
- Spa & wellness centre
- Fitness centre
Food & Drink
- Fruits · extra charge
- Wine/champagne · extra charge
- Bar
- Minibar
- Restaurant
Activities
- Live sport events (broadcast)
Cleaning services
- Daily housekeeping
- Trouser press
- Ironing service
- Laundry
Entertainment & family services
- Books, DVDs, or music for children
Business facilities
- Fax/photocopying · extra charge
General
- Shuttle service · extra charge
- Allergy-free room
- Soundproof rooms
- Heating
- Barber/beauty shop
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle · extra charge
- Non-smoking rooms
- Air conditioning
- Room service
Bathroom
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Bedroom
- Linen
Kitchen
- Electric kettle
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Radio
- Telephone
- TV
Safety & security
- Fire extinguishers
- CCTV outside property
- Smoke alarms
- Key card access
- Key access
- Safety deposit box
Parking
- Parking garage
Sustainability certifications: Ecostars
Facility details from the hotel's Booking.com listing, captured 29 Sep 2026.
Consensus
Hotel Fénix Gran Meliá - The Leading Hotels of the World Ratings & Reviews
- Staff
- 9.6
- Facilities
- 8.9
- Cleanliness
- 9.2
- Comfort
- 9.4
- Value for money
- 8.1
- Location
- 9.8
- Free WiFi
- 8.9
Policies
House rules
- Check-in
- From 15:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.
- Check-out
- Until 12:00
- Children and beds
- Children of any age are welcome.Children 12 years and above will be charged as adults at this property.
- Age
- The minimum age for check-in is 18
- Pets
- Pets are allowed on request. Charges may be applicable.
- Payment
- American Express, Visa, Mastercard. Cash not accepted.
- Languages spoken
- English, Spanish, French, Italian
Source: Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World on Booking.com, listed by the property. Captured 29 Sep 2026; check with the hotel before you book.
Details
Good to know
- 5-star, 215 rooms
- Leading Hotels of the World member, operated by Gran Meliá
- Spa and wellness centre, plus the Thai Room wellness space
- In-house dining includes Zuma, Balmoral and Aduana, per the hotel
- Family rooms, and rooms adapted for wheelchair users
- 24-hour room service
Location
Where Hotel Fénix Gran Meliá - The Leading Hotels of the World is
The hotel is on Calle de Hermosilla in Recoletos, and it carries both the Gran Meliá name and Leading Hotels of the World membership.
Calle de Hermosilla 2, 28001 Madrid, Spain
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Frequently Asked Questions
- How many rooms does Hotel Fénix Gran Meliá have?
- 215 rooms. It's a 5-star hotel on Calle de Hermosilla, in the Recoletos barrio of Madrid.
- What restaurant is inside Hotel Fénix Gran Meliá?
- The hotel's own site lists Zuma, Balmoral and Aduana. There's also a bar, a cocktail bar and a bar with a terrace. Hortensio, which used to be here, closed in 2023.
- Is there a spa at Hotel Fénix Gran Meliá?
- Yes, a spa and wellness centre plus the Thai Room wellness space, and a gym. A pool isn't listed among its facilities.
- Does Hotel Fénix Gran Meliá have family rooms?
- Yes, family rooms are listed among its amenities, along with rooms adapted for wheelchair users and 24-hour room service.
- Is Hotel Fénix Gran Meliá a Leading Hotels of the World member?
- Yes. It's operated by Gran Meliá and rated 4-Star by Forbes Travel Guide.
- What's the Thai Room at Hotel Fénix Gran Meliá?
- A wellness space on site, alongside the main spa and wellness centre.
- Are rooms at Hotel Fénix Gran Meliá wheelchair accessible?
- Yes, some rooms are adapted for wheelchair users.
- Does Hotel Fénix Gran Meliá have a terrace bar?
- Yes, there's a bar with a terrace, plus a cocktail bar.
Ranked #14 of 107 Madrid hotels by Guidavera's independent consensus methodology. Data verified 2026-08-25.