Guidavera
Suite bedroom with a black four-poster bed frame, herringbone wood floor and a balcony window looking over Madrid rooftops.
Rooftop infinity-edge pool with no swimmers, overlooking a dense skyline of Madrid rooftops and church domes under a clear sky.
Family room with a wall-mounted TV, open wardrobe shelving holding folded towels and a minibar nook beside a white bed.
Rooftop pool empty at dusk, glass railing in the foreground and the illuminated Madrid skyline spread out behind it.

Dear Hotel Madrid

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Dear Hotel Madrid is a 4-star boutique hotel on Gran Vía, set inside a building dating from 1945 that's since been fully refurbished. It has 162 rooms, including nine suites on the top floors, plus a rooftop pool and terrace. Its restaurant, Nice to Meet You Restaurant & Lounge, sits on the 14th floor and serves contemporary Mediterranean cooking with 360-degree views over the city.

Background

About Dear Hotel Madrid

Dear Hotel Madrid occupies a building on Gran Vía dating from 1945, fully refurbished into a 4-star boutique hotel with 162 rooms, including nine suites spread across the top floors. Rooms come with individual air conditioning, a minibar and a flat-screen TV, and front desk service runs around the clock.

Dining

Restaurants in the hotel

Nice to Meet You Restaurant & Lounge is the hotel's rooftop restaurant, on the 14th floor. It does contemporary, cosmopolitan cooking and cocktails on a terrace built as an urban garden, with 360-degree views taking in the Royal Palace, Plaza de España, Gran Vía and Casa de Campo. The rooftop pool next door is reserved for hotel guests.

Nearby

Eat nearby

Facilities

Amenities

Free Wi-FiAir conditioningRooftop poolRooftop barTerraceRestaurantFamily rooms24-hour front deskConcierge
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 37 per day.
Pools
Outdoor swimming pool · Open all year · All ages welcome · Pool is on rooftop · Infinity pool · Pool with view · Heated pool · Plunge pool · Shallow end · Pool bar
Show all 76 facilities

Wellness

  • Solarium

Food & Drink

  • Wine/champagne · extra charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

Activities

  • Bicycle rental · extra charge

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service · extra charge
  • Dry cleaning · extra charge
  • Laundry · extra charge

Entertainment & family services

  • Babysitting/child services · extra charge

Business facilities

  • Fax/photocopying · extra charge
  • Meeting/banquet facilities · extra charge

Accessibility

  • Lower bathroom sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

General

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Room amenities

  • Socket near the bed
  • Clothes rack

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

View

  • City view
  • Landmark view
  • View

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Parking

  • Parking garage
  • Accessible parking

Facility details from the hotel's Booking.com listing, captured 29 Sep 2026.

Consensus

Dear Hotel Madrid Ratings & Reviews

Google
4.7
7768
Booking.com
8.8 / 10
8,952 reviews
Booking.com guest scores by category
Staff
9.2
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
8.5
Location
9.7
Free WiFi
8.4

Policies

House rules

Check-in
From 15:00 to 23:00Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:30 to 11:30
Children and beds
Children of any age are welcome.Children 3 years and above will be charged as adults at this property.
  • 0 - 2 years: Cot upon request (€ 20 per child, per night)
  • 3+ years: Extra bed upon request (€ 70 per person, per night)
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay. The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information. All cots and extra beds are subject to availability.
Age
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payment
Visa, Mastercard, Maestro. Cash not accepted.
Languages spoken
English, Spanish, French, Italian

Source: Dear Hotel Madrid on Booking.com, listed by the property. Captured 29 Sep 2026; check with the hotel before you book.

Details

Good to know

  • 162 rooms, including nine suites on the hotel's top floors, per esMadrid.
  • The building dates from 1945 and has been fully refurbished.
  • In-house restaurant Nice to Meet You sits on the 14th floor with 360-degree views.
  • The rooftop pool is reserved for hotel guests; the restaurant terrace next to it is open to everyone.
  • Front desk service runs 24 hours.
  • Pets are not allowed at the hotel.

Location

Where Dear Hotel Madrid is

The hotel sits on Gran Vía in Madrid's Universidad neighbourhood, near Plaza de España.

Calle Gran Vía 80, 28013 Madrid, Spain

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FAQ

Frequently Asked Questions

What restaurant is inside Dear Hotel Madrid?
Nice to Meet You Restaurant & Lounge, a rooftop restaurant on the 14th floor serving contemporary Mediterranean cooking. It's card payment only.
How many rooms does Dear Hotel Madrid have?
162 rooms, including nine suites on the hotel's top floors, according to esMadrid.
Where is Dear Hotel Madrid located?
On Gran Vía 80, in Madrid's Universidad neighbourhood, near Plaza de España.
Does Dear Hotel Madrid have a pool?
Yes, a rooftop pool reserved for hotel guests, next to the terrace of Nice to Meet You Restaurant & Lounge.
Is Dear Hotel Madrid pet-friendly?
No, the hotel does not allow pets.
What year is the Dear Hotel Madrid building from?
It dates from 1945 and has since been fully refurbished, per esMadrid.

Ranked #50 of 107 Madrid hotels, included as a four-star because it is home to a restaurant we cover. Four-star hotels are ordered after the five-star list rather than merged into it, because the two are scored on different scales. Data verified 2026-09-28.